Data Deletion
How to Delete Your Account
Your account in "RetroDvor" is linked to your "CheckPoint" account. To delete it, send a request to service@chkpnt.ru with your "CheckPoint" username.
What Data Is Deleted
Upon account deletion from "RetroDvor," the following is permanently deleted:
- Profile — all data received from "CheckPoint" (identifier, username, avatar, display name)
- ROM files — all uploaded encrypted files
- Game saves — all cloud saves across all platforms
- Achievements — all unlocked trophies and progress
- Playthroughs — all game session statistics
- Leaderboard data — the user's results are removed from rankings
What Is NOT Deleted
- "CheckPoint" account — to delete it, contact "CheckPoint" (chkpnt.ru)
- RetroKey — stored only on your device, delete it yourself (clear app data or browser localStorage)
Deletion Timeline
- Data is deleted within 7 business days after confirmation of the request
- Backups containing user data are destroyed within 30 days
- After deletion, data recovery is impossible
Partial Data Deletion
If you only want to delete some data (e.g., specific ROM files or saves), you can do so yourself in the application without deleting your account.
Contact Information
For data deletion inquiries, contact: service@chkpnt.ru
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